Last Updated:16-8-2025
At ChexyStore, we aim to deliver your favourite women’s fashion items quickly and securely. Please read our Delivery Policy carefully before placing an order.
1. Processing Time
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All orders are processed within 1–2 business days (Monday–Friday, excluding UK bank holidays).
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You will receive an order confirmation email followed by a shipping confirmation with tracking details once dispatched.
2. UK Delivery
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Tracked Delivery (2-3 working days): £3.99 (Free on orders above £50).
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Express Delivery (1–2 working days): £6.99.
- Special Delivery (1–2 working days): £10.99.
3. International Delivery
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We ship to selected international destinations.
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Delivery charges and times vary by location and will be shown at checkout.
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Customs duties and import taxes (if any) are the responsibility of the customer.
4. Tracking Your Order
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Once shipped, you will receive a tracking number via email.
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You can track your parcel through the courier’s website.
5. Delays
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While we strive to deliver on time, delays may occur due to courier issues, customs checks, or unforeseen circumstances.
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ChexyStore is not liable for delays outside our control, but we will assist you in tracking and resolving delivery issues.
6. Failed Deliveries
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If delivery is attempted and unsuccessful (e.g., no one at address, incorrect details), the courier may leave a card or attempt redelivery.
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If the parcel is returned to us due to incorrect/incomplete address, additional shipping charges may apply for re-dispatch.
7. Order Not Received
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If your order has not arrived within the estimated timeframe, please contact us at chexystore@gmail.com with your order number, and we’ll investigate.
8. Contact
For delivery-related queries, please contact:
📧 Email: chexystore@gmail.com
📍 Address: Taywood Enterprise Park, Unit C, Duchess Place, Rutherglen, Glasgow